304-270-1063
Mission Statement & Philosophy
Our mission is to provide exceptional veterinary care to our community. We will fulfill our mission by providing knowledgeable veterinarians and staff who continually strive to increase their knowledge base, by providing excellent diagnostic tools, by continuing to advance with the scientific industry, by providing a caring and compassionate environment for our patients and their families, by focusing on the individual patient and their family, by promoting the human animal bond, by protecting our community by educating families in zoonotic diseases and species specific contagious diseases, and by working within the boundaries of the family’s belief in medical care and financial abilities.Our philosophy is to always seek the most experienced, capable and reliable employees who recognize that to maintain such a competent team, team members must understand that all humans and animals must be treated with the same respect. Although, education and experience are the fundamental criteria for employment, potential candidates are only considered if they exhibit pride in their profession and have a strong desire to work in a team oriented environment. We strive to train and support our employees to perform at their highest level in the veterinary practice. We support and encourage employees to attend educational programs on a regular basis, expanding their knowledge with the always changing veterinary field.Communication is vital in providing excellent client service and patient care. We offer a warm, comfortable and compassionate atmosphere so our patients and their families are surrounded with the best care. Whether it's a routine visit or a more complex matter, we address each case as if treating our own pet. We understand how important our patients are to their families and therefore strive to offer the best possible health services for every patient we treat. Whether you are looking for general veterinary care, dentistry, surgery or spay/neutering services, we can meet your needs. We are a full service veterinary facility providing care for dogs, cats and pocket pets. Dr. Smith has 20 years experience and our technical staff has 23 years of combined experience. The Doctor, Veterinary Technicians, Veterinary Assistants, Receptionist, and Administrative staff have the highest admiration for the veterinary profession and it shows in how we do business each and every day. This approach has lead the way to changing the human-animal bond from “It's just a dog” to “It's a member of our own family".Spring Mills Veterinary Hospital
5078 Williamsport Pike, Suite N
Martinsburg, WV
25404
304-270-1063
